Deleting a type of analytics
Method 1. Deleting a specific case type through the editing window
To delete a case type, go to the «Case types» section, click on the desired case type, and click «Delete».
Deleting a case type with method 1
Method 2. Deleting one or several case types
Step 1. Select the action from the dropdown list:
Open the «Case types» page
Click on the dropdown list
Select «Delete selected case types»
Selecting the action from the dropdown list
Step 2. Delete the selected case types:
Check the checkbox to the left of the case type name. If necessary, mark several case types this way
If you need to delete all case types, click on the checkbox to the left of «Case type»
Click «Go»
Selecting and deleting multiple case types
Deleting all case types