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Complaints

When accessing the «Complaints» section, a list of cameras that have received complaints from users is displayed.

Each row contains the following data:

  • Camera ID

  • Camera name

  • Camera status

  • Number of complaints received (Quantity)

  • Camera location

For quick search and retrieval, the table entries can be sorted by:

  • Camera name

  • Camera status

  • Number of complaints (Quantity)

  • Camera location

To view the list of complaints for a specific camera, expand the list using the buttons:

Complaint list

The following types of complaints are provided:

  • No sound

  • No picture

  • Foreign objects in the lens

  • Interruptions in work

  • Swing mechanism defective

To change the status of a complaint to «Processed», click on the corresponding icon and confirm the action.

Changing the status of a complaint to «Processed»

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