Events
Section is designed for viewing the list of system events.
Event records are stored for 90 days from the moment of creation.
If the event is related to a camera that has been deleted, the record is stored for 30 days from the moment of camera deletion.
List of events
Filters by start and/or end dates of the event, event type, and administrator are provided for quick event search.
The list of events is generated only after specifying at least one filter
The event author (if available) is indicated in the «Username» column. If the event is caused by changes in the customer's system (camera attachment, camera deletion, etc.), the corresponding system name is indicated in the column.
Events are categorized as follows:
Billing, events received from the Customer's system via API
DHCP, events related to the DHCP service
AP, events of the auto-provisioning process
Stream Active/Inactive, displays the current status of camera/device streams
Movement Error, an event that occurs during the process of transferring camera streams between different media servers
SMTP Motion Detection, motion detection received directly from the camera via an SMTP server (mail client)
Clicking on a row displays additional information about the event.
List of events:
Billing. Сreate camera
Billing. Update camera
Billing. Delete camera
Billing. Create stream
Billing. Update stream
Billing. Create private folder
Billing. Update location
Billing. Create user
Billing. Update user
Billing. Delete user
Billing. Manage user cameras
Billing. Manage user licenses
Billing. Check user licenses
DHCP. Failed to Create DHCP Reservation
DHCP. Failed to Update DHCP Reservation
AP. Connection Initialization Error
AP. High-Quality Stream Retrieval Error
AP. Low-Quality Stream Retrieval Error
AP. High-Quality Stream Creation Error
AP. Low-Quality Stream Creation Error
AP. Camera Configuration Application Error
AP. Static Addressing Setting Error
AP. High-Quality Stream Update Error
AP. Low-Quality Stream Update Error
AP. Device Information Retrieval Error
AP. Camera Date and Time Setting Error
Stream Active
High-Quality Stream Active
High-Quality Stream Inactive
Low-Quality Stream Active
Low-Quality Stream Inactive
High-Quality Stream Enabled
High-Quality Stream Disabled
Low-Quality Stream Enabled
Low-Quality Stream Disabled
Movement Error
High-Quality Stream Activation Error
High-Quality Stream Deactivation Error
Low-Quality Stream Activation Error
Low-Quality Stream Deactivation Error
Movement Error
SMTP Motion Detection
Camera Deleted
Camera added to location
Camera removed from the location
DHCP. IP Address Allocation
Card Access Denied
Unknown Card Identifier
Archive Recording Start Error
Archive Recording Stop Error
On-Demand Archive Recording Start Error
High-Quality Stream Start Error
Low-Quality Stream Start Error
If a camera is moved to the «Incorrect» section (see «Incorrect cameras» description), the corresponding event is displayed with the stream specified:
Camera placed in the Incorrect Cameras section. High/Low-Quality Stream
Camera placed in the Problematic Cameras section. High/Low-Quality Stream
Camera placed in the Disabled Cameras section. High/Low-Quality Stream