Handle incoming calls. iOS user
Calls are received on all devices connected to the same account.
Once a call is answered on one device, it is automatically ended on the others.
If a call is canceled on one device, the call continues on the others.
When a mobile device is connected to the internet via 3G or higher technology, there may be cases where an active voice call prevents receiving a call from the intercom.
If a call is answered on an analog handset of the intercom, a corresponding notification will be displayed on the screen.
When a call is received from the intercom on a mobile device with the unlocked screen, an incoming call notification appears. The notification includes the name of the intercom and buttons for cancelling or answering the call.
An incoming сall
To view the camera image from the intercom, tap anywhere on the notification. This will display the following interface:
Viewing the intercom camera
Intercom interface
On the first launch, you must grant the application access to the microphone in order to be able to communicate with the visitor.
Functions on the current screen:
Turn on/off the speakerphone.
Mute/unmute the microphone.
Open the door. This action opens the door and ends the call. The button is accessible to users who have the feature enabled to open the door using their mobile phone.
Cancel. The door remains closed.
If the call is not answered on any logged-in device, a missed call notification will appear in the notification panel.
A missed сall
Tapping the notification opens the Visits history tab in the Intercoms section to view the camera image from the intercom.
If the call is answered on a landline phone or an analog handset of the intercom, a corresponding notification is displayed.
A notification about the answered call