Download the archive
To download the archive, follow these steps:
Go to the Cameras section.
Select the relevant camera and tap to view it.
Navigate to the Archive tab.
Access the archive management.
Select the Download archive option.
Specify the start and end of the time period to download.
Select the Download archive button.
The time required to download the archive will vary depending on the Internet speed.
The maximum duration of an archive to download is ten (10) minutes.
From the web client, you can download an archive that spans a longer duration.
Archive management
Configuring the archive period
If it is an intercom camera that has the set limitations for viewing video in Live and Archive modes (for details, see the View and edit an intercom documentation section > the General data tab), the following will be available to view:
When a call is missed: 15 seconds before the call and 30 seconds after.
When a call is answered: 15 seconds before the call was answered and during the call.