Skip to main content
Skip table of contents

Coordinated Universal Time (UTC)

Within a single organization, it’s common for Video Surveillance as a Service (VSaaS) platform products to be utilized across various time zones. To ensure consistency in the display of dates and times, the Coordinated Universal Time (UTC) standard is employed.

The following date and time format is used:

YYYY-MM-DD HH:MM:SS

On the server-side of the platform, dates and times are stored in the UTC+0:00 time zone.

On the user-side of the system, the display of dates and times is based on the time zones of the users' devices. This functionality is applicable to all the clients:

  • The Administrator client

  • The Web user interface

  • The Desktop client

  • The mobile app

The mentioned above should be taken into account when multiple users simultaneously work in different time zones.

For example, a camera was added and configured in one time zone while the operator is located in a different time zone. As a result, the camera display time and the operator's timeline may differ.

The difference of time display

To avoid such situations, it is recommended to indicate the UTC time zone in the camera's name.

Example

The first user creates a camera at 11:00 in the UTC+3:00 time zone.

On the platform's server-side, the camera creation date is transmitted to and stored as UTC+0:00. As a result, the camera creation time corresponds to 8:00.

The second user, in the UTC+5:00 time zone, views the camera created by the first user. In this case, the camera creation time is displayed to the second user as 13:00.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.