Created by an administrator

System access for administrator-created users is time-limited and can be functionally restricted

Add a user

To add a user, follow the steps:

1. Select the Add user button.

2. On the opened panel, complete the details:

• The name, login, and password.

• Specify the PTZ priority from 1 to 100. Higher values grant users greater priority in controlling PTZ cameras remotely.

• Specify an account expiration date.

• Select the cameras you grant access to this user from within a defined level of access – public or private. For this, under the Cameras section, select relevant cameras. The Public cameras and Private cameras lists represent cameras available at the selected address with the relevant access level. These are the cameras that are available to the administrator. Cameras marked with a special icon have the Intercom’s camera option enabled on the General data tab.

The cameras that are currently selected to grant access to the user are listed under Selected cameras. You can edit this list. When changes are saved, these cameras will be listed under Saved user cameras. If required, specify the archive storage duration in days. For this, select the Edit icon for a relevant camera. To manage multiple cameras' storage simultaneously, select the checkboxes of these cameras and Change archive length for selected.

To cancel the current selection of cameras, select relevant cameras in the Selected cameras list and Delete selected. Optionally, you can also clear the checkboxes of relevant cameras in the Cameras section.

• Under Intercoms list, you will see the list of intercoms. They’ll be listed only after this user is added to an apartment where this intercom is used. The list can’t be edited.

When an administrator grants a user access to a camera through the Administrator interface, the camera will appear in the user’s interface – whether it’s a web interface, a desktop, or a mobile app. The camera will be displayed with the name that was assigned by the administrator at the time access to the user was granted.

If the administrator changes the name of this camera, the user interface keeps the original name.

The same rule applies when the user changes a camera name, the Administrator interface keeps the original name.

• Grant all relevant access levels to the user.

• Optionally, specify a pool of IP addresses from which login to the web interface is allowed. The system will block login attempts from IP addresses not in the allowed pool, displaying 'Access from this IP address is denied.

3. Select the Create button to finalize the user creation.

You can grant the user Analytics level access. In this case, you should specify a number of licences that the user may apply when creating analytics cases.

Following the removal of analytics licences, data related to analytics types, reactions, events, and analytics resources is kept for a period of 7 days. After this time, the data is automatically deleted.

Change the password

To change the password of a user, navigate to the Change password tab. Enter a new password (minimum of eight characters) and confirm it.

Edit the list of cameras to access

All previously assigned cameras are listed under Saved user cameras. The Saved user cameras list features search by camera name.

To detach cameras from the user, follow the steps:

1. Select relevant cameras in the Saved user cameras list.

2. Select Delete selected.

3. The selected cameras will be displayed in the Selected cameras to detach list. You can edit this list. To delete an individual camera from this list, select the Delete iconfor a relevant camera. To clear the list, select Delete all.

4. To save the changes, select Update at the page bottom. When changes are saved, these cameras will be detached from the user.

To assign additional cameras to the user, follow the steps:

1. Under the Cameras section, select relevant cameras. The Public cameras and Private cameras lists represent cameras available at the selected address with the relevant access level.

2. The selected cameras will be listed under the Selected cameras to attach. You can edit this list. To delete an individual camera from this list, select the Delete iconfor a relevant camera. To clear the list, select Delete all.

3. To save the changes, select Update at the page bottom. When changes are saved, these cameras will be detached from the user.

Delete a user

To delete a user, select the Delete button and confirm the action.

If you attempt to delete a user who has access to cameras that you, as the administrator, cannot see, a warning message will appear.

When a user is deleted, all analytics cases they have created are also removed

A warning message will appear if you try to delete a user with subusers, indicating that the subusers will also be deleted. If you proceed, the user and the associated subusers will be deleted.

When the user is deleted, all associated events, including their logs and the logs of linked subusers, will be permanently removed after a period of 30 days.