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Customer service. iOS User

Using the feedback feature, you can report issues with the application or video surveillance service, express your comments or suggestions.

To contact the support team, select «Feedback» and then choose the topic of your inquiry.

Selecting the topic of inquiry

After selecting the topic of your inquiry, automatic detection will be performed for:

  • Mobile device models

  • Operating system versions

  • Application versions

If the device model or software version was detected incorrectly, it is recommended to correct the message text yourself for a prompt resolution of the issue and provide a detailed description of the question.

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