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Licensing

Products are licensed using two methods:

  • Offline

  • Online

Currently, online licensing is used for license activation. However, it is possible to perform license activation offline.

Online Licensing

Online licensing is performed using the License Management System.

The License Management System is a software license management system. This system allows you to:

  • Issue licenses

  • Check licenses

  • Conduct the following checks:

    • License expiration

    • Update expiration

    • Technical support expiration

Features of the License Management System

Reconnection to the license server

Applications send a request to validate the license and obtain license parameters. If the license server is unavailable, the application attempts to reconnect to the license server.

If there is no connection to the license server, connection attempts are made:

  • For VMS and Analytics every 24 hours; the total number of connections for VMS is 3 times for the administrator panel and 5 times for the web client, for Analytics is 3 times. After the connection cycle is completed, the software is blocked, and the user receives the corresponding information message

  • For Mediaserver, it is attempted once, after which the application will work for 30 minutes and then will be blocked

For more information about license server messages in user interfaces, see the «License expiration. License Server unavailability» page.

License verification

License verification follows the following principle:

  1. The application sends a request to validate the license and obtain license parameters

  2. The license server confirms the authenticity of the license and sends the data to the application

  3. The application applies the received data and displays an information message confirming successful license activation

If the license validity period is about to expire, the user receives an information message indicating the soon expiration of the license.

If the license is not valid, the user receives a corresponding message, but the application functionality is blocked while preserving all user settings and resources.

For more information about license server messages in user interfaces, see the «License expiration. License Server unavailability» page.

Product Licensing and License Activation

Product licensing and license activation are described on the following pages:

Thanks to online licensing, users can always check the status of their license. For more information about license server messages in user interfaces, see the «License expiration. License Server unavailability» page.

Offline Licensing

Offline licensing is performed without using the License Management System. Therefore, it is recommended to contact support if you need to use offline licensing.

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