The Visitors counting analytics type

The Visitors counting analytics type is engineered to detect and count people crossing an intersection line that is configured during the creation of this analytics type.

The Visitors counting analytics type allows the following analytics events:

Visitors counting. This involves the detection of individuals as they cross a predetermined boundary within the field of view of the surveillance system. In addition to counting the number of people, the system is also capable of identifying gender and age.

Step 1. Name and type

Enter the name of the analytics case.
Select the Visitors counting analytics type from the list.
Select Next to proceed to step 2.

Step 2. Events and reactions

Here, you set an appropriate analytics event and reactions to these events.

Further, on step 4 (Set up Analytics), you’ll use this list to select events and reactions when setting up each camera.

Select an event – Visitors counting.
If required, enable the Receiving events without reaction option. Once this option is enabled and included in the reaction list in step 4, the user won’t receive any notifications when the event occurs. At the same time, the event will still be recorded and displayed in the event list for this analytics case.
Select Manage reactions to choose and modify a reaction for the selected event. On the opened panel, manage the relevant reaction types.

Under Events, the following types of event reactions are available:

Open the camera
Closing dry contact
Opening dry contact
Telegram message
Show camera in sidebar
Send sound notification

See the detailed description of reactions in this guide.

Manage the selected reaction type. The specific reaction can be added from the existing list (if there is one) or add a new one. For this, select the Plus icon of a relevant event reaction type to call out the context menu and pick an option: Add new reaction or Select from existing.

If Add new reaction is selected, complete the fields on the opened panel:

Enter a name of the reaction.
Select the users who will receive the even reaction.
Schedule the reaction period (mandatory). If you select the specific days, the default time is from 00:00 till 23:59. The time can be edited.
Optionally, you can set up the reaction period outside the working hours. This period must be within the set above reaction period.
When the form is completed, select Save reaction.

As a result, the added reaction is displayed in the list of reactions of the selected reaction type. To further use this reaction, when setting up cameras, select Add reactions.

As a result, this reaction will be displayed in the list of Added reactions of the current analytics type. Further, this reaction can be disabled or deleted on step 4 when adding or editing of the case.

image 36 (16).png — The reaction is in the list

If Select from existing is chosen, the list with the existing reactions to the selected type will open.

On the opened panel, select the checkboxes of the reactions you would like to add. Next, select Add reactions.

image 36 (17).png — Selecting a reaction from the existing

As a result, the added reaction is displayed in the list of reactions of the selected reaction type. To further use this reaction, when setting up cameras, select Add reactions.

As a result, this reaction will be displayed in the list of Added reactions of the current analytics type. Further, this reaction can be disabled or deleted on step 4 when adding or editing of the case.

image 36 (20).png — The list of added reactions

Another way to create and add a new reaction is via the Analytics section of the web interface from the Events and reactions tab. Further, the added reaction can be used when creating or editing an analytics case. For details on how to add a new reaction from the Analytics section, see this guide.

If required, add more reactions.

The count associated with each analytics event indicates the number of reactions.

When all the settings are completed, select Next to proceed to step 3 (Camera selection).

Step 3. Select cameras

To add a camera, follow the steps:

Select Add cameras and, from the opened drop-down list, select the checkboxes of the relevant cameras.
Select Add.

If the contract for the chosen camera has expired under your agreement with the operator, a notification stating that the camera is inaccessible will appear.

For each camera, configure one or more areas where counting objects will be performed. The maximum number of areas is 6. To do this:

Select the camera name to open it.
Specify intersection lines and directions. For this, on the opened camera image, left-click two times to draw a line. The arrows automatically show the direction. To change the direction, left-click the arrow.
For each area that is created, a row is added below the image. This row includes the name of the area, the Rename area button, and the Delete button. Choose an area by selecting the corresponding row. If necessary, specify a name for each area.
To delete an area, select the relevant line and Delete.

Step 3. Configuring the intersection lines

Repeat the process for each camera.

Select Next to proceed to step 4.

Step 4. Set up Analytics

At this stage, you should specify settings for each camera. Select the camera name to display the settings.

The Use as default for all cameras option is used to enable or disable all the setting of the current camera to all the cameras.
Under Camera reactions, all the added reaction on step 2 to the current analytics case will be enabled by default. Edit the settings if required:
- Enable or disable a reaction by dragging the Enable the reaction toggle. By default, each reaction is enabled.
- Delete a reaction for the current camera. For this, select the Delete icon of a relevant reaction.
- Add more reactions. For this, select Add reactions. On the opened panel, you’ll see a list of reactions that were added in step 2. Select the checkboxes of the relevant reactions and Add reactions.

If a list of reactions includes the Without reaction reaction, along with other enabled reactions, all these reactions will be triggered according to their respective settings when an event occurs.

Select Save to save all the introduced changes.

When multiple cameras are added to a case, there may be instances where some are not added due to an error during the case creation process. In such scenarios, an error message will be displayed. Despite this, the case creation will continue. The case will appear in the list with an icon indicating that there was an error in adding the camera. This icon will remain visible until the next update of the case.

If an error occurs while adding all the specified cameras:

An error message will be displayed.
The case creation won’t proceed.