View video in the player
Please take into consideration that the intercom can be set up in a different time zone. This affects the date and time when you view live streams or archived footage, as well as when you export the archive. For details, see the Coordinated Universal Time (UTC) section.
If it is an intercom camera that has the set limitations for viewing video in live and archive modes (for more details, see the View and edit an intercom section > the General data tab), the following will be available to view:
When a call is missed: 15 seconds before the call and 30 seconds after.
When a call is answered: 15 seconds before the call was answered and during the call.
A camera with an archive feature allows for viewing video in archive irrespective of the camera’s streaming status. The available archive range is limited by the storage time allocated to that particular camera.
The player features the following functions:
View live stream from the camera.
View and export archives (if archive is enabled).
Capture screenshots.
Turn on and off camera audio (if audio is supported).
PTZ camera controls (for PTZ-compatible cameras).
View full screen.
Select a camera from the list to view its feed. You can manage the view with the player controls.
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The player controls
Additional parameters such as date and time, outside temperature, and so on may be displayed on the screen, depending on the camera model and settings.
You can perform the following actions with the player controls:
View a camera name. Select the camera name to hide or show it.
Zoom video image. To adjust the image scale of the camera, tap the scaling icon and adjust the image scale.
The date and time of the displayed feed. When in Archive, it shows the date and time at the moment of viewing.
The timeline. On the timeline, you can perform various actions.
Use the timeline to navigate in the archive (if it exists). To adjust the level of detail on the timeline, use the tools as described in #7. No navigate in the archive, drag the timeline with the left mouse. You can also left-click the timeline.
On the timeline, you can also track markers of user events. For a detailed description on how to add and edit user events, navigate to the View cameras in a layout article.
The timeline contains the markers for analytics events. The color of the event marker differs depending on an event. You can navigate between markers. You can also set the filter to refine the display of markers for specific analytics events.
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Rewind backward or fast-forward by a selected time interval, to the beginning of the archive, or to the beginning of the live stream. Pausing and resuming video playback: simply left-click the image in the player.
Additional player controls. Select the horizontal ellipses button (…) to open the menu.
![]() | Save a screenshot as a PNG file. |
![]() | Indicates the selected video stream quality. Selecting the stream quality button will change the stream quality. Changing a stream quality is possible only when two video streams are available: HD (high definition) and SD (standard definition). When in Archive, the HD setting is applied automatically. The SD stream selection isn’t available. When you navigate back to a live stream from an archive, the stream quality will automatically revert to the original setting that was in place before you accessed the archive. |
Playback rate | Adjust the playback speed by slecting a relevant value: 0,25х, 0,5х, 1х, 2х, 5х, 10х. The option is available in Archive mode only. |
Sound | Turn on and off audio. This function is only available for cameras with audio recording support. |
![]() | View camera feed full screen. |
PTZ | Control the pan, tilt, and zoom of the slected camera. This function is only available for PTZ cameras. Selectin PTZ displays an additional PTZ control panel.
![]() An additional PTZ control panel Please be aware that there may be slight delays when controlling a PTZ camera. To avoid unintended actions, select a button only once and wait for the camera to respond. |
Adjust the level of detail on the timeline by moving the slider or using the mouse wheel. Moving the slider to the right zooms in, while sliding it to the left zooms out. The player timeline settings allow users to select specific time intervals: 1, 5, 10 minutes; 1, 4, 8, 12 hours; and a full 24-hour day.
Select the date and time to view the archive feed. In the calendar, select the date and time to view the archive. Pick a year, month, and day, specify the time, and select Apply. Only dates with the recorded archive are available for selection.
Download the archive. This option enables you to download the archive of the current camera for a specified date and time.
Download limit: 2 hours of archive data.
If it is an intercom camera that has the set limitations for viewing video in live and archive modes (for more details, see the View and edit an intercom section > the General data tab), the following will be available to view:
When a call is missed: 15 seconds before the call and 30 seconds after.
When a call is answered: 15 seconds before the call was answered and during the call.
Selecting the button displays a date and time selection form. Complete the form and select Download archive.
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The archive generation progress
When the archive generation is completed, a pop-up notification appears on the screen. Select the link to download the generated archive.
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Select the link to download the archive
The generated files are available for download in the Video recordings section. The files are stored for 240 minutes from the time of creation, after which they are deleted. Additionally, when storage is filled to more than 80%, automatic deletion of the five oldest archives is performed.