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Blocked user. Desktop client

Administrators can instantly restrict or restore access to a user directly from a system user's profile card. The function partially restricts user access to the functionality of all client interfaces – web interface, mobile application, and desktop client.

Blocked users can still authenticate and log into the interface. However, all associated cameras will display a Blocked status, video playback in both Live and Archive modes will be disabled, and certain other functions will be restricted.

The blocked user has limited access to the following functionality:

Interface section

Details

Unavailable functionality

Available functionality

Sidebar sections of Live and Archive:

  • All cameras

  • Camera tree

  • Camera groups

  • Layouts

  • Favorite layouts

  • Layout groups

Cameras have the Blocked status and are displayed with the Blocked icon.

When opening the layout, the blocked camera player displays a 'Contract blocked' message.

  • Watch video in the player in Live and Archive.

  • Add Analytics to the camera.

  • Rename a camera.

  • Access camera information.

  • Report a camera issue.

  • Open a layout.

  • Open a camera on the map.

  • Create a new layout, layout group, camera group.

  • Open a layout in a detached window and monitor.

  • Open a layout full screen.

  • Add and delete a camera from a layout.

  • Move a camera within layout cells.

  • Add and delete a layout from favorites.

  • Delete a layout from a group of layouts.

  • Edit a layout, layout groups, camera groups.

Events

This section displays all events triggered by cameras that have a Blocked status. If a user attempts to launch the video player for these events, the system will display an informational banner with a 'Contract blocked' message.

Camera playback when selecting a camera in the Camera column.

  • Open in a new window.

  • Generate a report.

Analytics

Analytics cameras have the Blocked status.

If a user attempts to launch the video player, the system will display an informational banner with a 'Contract blocked' message.

The camera preview displays an error message 'Error loading camera preview'.

  • Play back camera video.

  • Create an Analytics case.

  • Access list of cases, cameras with Analytics, license statistics.

  • Add and delete cameras in the case.

  • Edit cameras in the case.

  • Report an issue with a stream and all streams simultaneously.

Map

On the map or plans, blocked cameras are displayed with the Blocked status.

The camera preview displays an error message 'Error loading camera preview'.

  • Camera preview

  • Play back camera video.

  • Add and delete a note.

  • Add and delete a camera on the map.

  • Relocate a camera on the map.

  • Navigate to the camera on the map.

  • Navigate to plans.

Downloads

Previously generated files for blocked cameras are displayed in the list.

Download files associated with blocked cameras.

Delete file record from list of downloads.

Archive manager

Projects and local files are displayed.

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Manage locally added files.

Authorization of a subuser

 

When a primary user is blocked, their subusers can't log in