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Authorization. The Desktop client

To get started with the Desktop client, download and run the installation file.

After installation, a shortcut to launch the application will appear on your desktop.

Authorization form

  • Enter login and password. The login and password are specified in the service agreement. You can also contact technical support.

  • Depending on the system settings, it may be necessary to enter an additional alphanumeric code (captcha). To receive a new code, click Refresh. The code is valid for a minute.

Authorization with captcha

  • Select the video surveillance server (the connection setup process is described below).

  • Select Log in.

If the login, password, and server are specified correctly, you will be authorized and logged into the application.

Set up a video surveillance server

To authorize the application, at least one connection to the video surveillance server must be configured.

To create a connection, on the authorization form, select Manage video surveillance servers.

As a result, the server configuration window will be displayed.

Setting up a video surveillance server

Complete fields:

  • Server name.

  • Connection server URL. The URL must contain the https:// prefix. If it was not added manually, then when creating a connection, the prefix is automatically added to the address.

  • User login.

When all the fields are complete, select Save.

As a result, a new connection with the specified parameters will be added.

Add additional connections as needed.

If only one connection to the video surveillance server is added, it is automatically specified as the default connection. If two or more connections have been added, you must select the connection that will be the main one and save the changes.

To delete a connection, select the required connection in the table and click the delete button.

A connection that is selected as the default connection cannot be deleted.

Next, close the video surveillance server setup form to return to the authorization form.

Check user sessions

When logging into the application, the maximum number of concurrent users is checked.

If an excess is detected, the User sessions window is displayed on the screen with information about the number of sessions, devices, and software on which the application is running.

User sessions

You can wait until one of the sessions is closed automatically, or forcefully close it.

Closing a session may result in loss of active user data.

It is recommended to close inactive sessions. It is also recommended to close earlier sessions, as those located at the list bottom.

To do this, place the cursor on the session you want to close and select End session.

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