FAQ VMS

The FAQ section contains answers to the frequently asked questions.

What is VMS?

VMS is a platform for quickly launching cloud video surveillance and access control services, a control center for orchestrating all solution components, ensuring performance monitoring, and interacting with other products of the VSaaS platform.

Key advantages of VMS:

• Simple user and administrative interface.

• Extensive set of administration functions.

• Detailed tool for adding, modifying, and deleting cameras in the system.

• Built-in system monitoring and provisioning of all available platform components.

• Detailed statistics and reporting on information, events, and actions of the system and users themselves.

More information about VMS is on the Introduction to VMS documentation page.

What does VMS consist of?

VMS consists of:

• The Administrator client

• The user interfaces:

  • The Web client

  • The Mobile apps

  • The Desktop client for Windows

Detailed information about VMS components is provided on the Introduction to VMS page.

How to license VMS?

Several types of licenses are provided for the VMS product. A description is provided on the Licensing of VMS page.

How to install VMS?

The VMS platform is available for use in browsers, on mobile devices, and as a Desktop client for Windows OS.

To use VMS, you need to have hardware or a virtual environment for its installation and configuration. For details on the VMS installation process, see this guide.

How to administer VMS?

There is a web-based Administrator client for managing all cloud video surveillance and access control services, from connecting users and cameras to a flexible reporting system.

The Administrator client offers:

• A wide range of the administration options.

• A comprehensive tool that enables adding, modifying, and deleting cameras in the system.

• Built-in system monitoring and provisioning of all available platform components.

• Detailed statistics and reports on information, events, actions of the system and users.

More information about the capabilities of the Administrator client is on the Administrator guide page.

What cameras are supported?

Cameras that are compatible with the RTSP 1.0 standard, as defined in RFC 2326, are supported.

The following codecs are supported:

• Video codecs: H.264, H.265.

• Audio codecs: PCMU, PCMA, AAC, MPA.

Cameras can be added to the system in two ways: manually and automatically. The automatic addition of cameras is facilitated through the auto-provisioning procedure.

More information about manual camera addition is on the Add cameras page.

More information about automatic camera addition is on the Auto-provisioning page.

More information about camera configuration is on this page.

Support for the H.265 codec in browsers to view video from cameras

Starting from release 24.03, the support for the H.265 codec is available on the platform.

It’s important to take into account the browser compatibility with the H.265 codec when viewing video from cameras.

For more details, see the table below. In the table, you find information for the following operating systems: Microsoft Windows, Linux, macOS.

Support for PTZ cameras

In VMS, support for controlling pan, tilt, and zoom (PTZ) cameras is carried out via the ONVIF protocol.

Is there a solution for organizing security systems in local areas?

For organizing security systems in local areas, a Desktop client is available for Windows 7/10/11 operating systems. The application supports working with different layouts - up to 49 cameras can be displayed on a single layout. It is also possible to work with multiple monitors simultaneously. Cameras can be combined into video walls, saved, and loaded with a single click.

The client is written in high-performance programming language C++, which allows for playing back a large number of video streams in high quality simultaneously.

The RTSP protocol is used for playing back streams, which allows for minimizing delays when viewing camera video in real-time.

Differences from the web interface:

• Increased performance

• Low latency when streaming video

• Download manager for managing archive exports

• Support for multi-monitor configurations

• Ability to view a larger number of streams simultaneously

• Direct PTZ control (without server involvement)

How is data security ensured?

The HTTPS protocol is used to interact between the client and the video surveillance platform, the client and the media servers, which ensures secure data transmission. Each video stream is equipped with a unique token that is checked by the server and guarantees that this stream will not be accessible to unauthorized individuals.

Is it possible to organize video walls?

The ability to organize video walls is available in the functionality of the Desktop client for Windows OS.

More about video walls is on Video walls page

Similar functionality is available for web users. A web user can create layouts with the necessary cameras and view them.

More about layouts is on the Layouts page.

What components does the VSaaS solution work with VMS?

VMS works with components such as Mediaserver and Analytics.

Mediaserver

High-performance video-audio-data processing server as a standalone product or as part of the VSaaS platform for receiving video streams and data from cameras and devices, processing them, recording them in archives, and delivering them to users in selected formats.

More about the server is on the Mediaserver page.

Analytics

Intelligent neural network video analytics as a standalone product or as part of the VSaaS platform for analyzing and processing video streams from various sources with reactions to selected events.

More about the analytics is on the Analytics page.

Is it possible to customize client applications?

Customization of client applications is possible and is discussed with each client on an individual basis.