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The Visitor counting analytics type. View and edit

View a case

When viewing a case with the Visitor counting analytics type, a line chart is displayed showing the number of visitors who have crossed the specified detection area at a specific moment in time. Below the chart, there are two pie charts displaying information about the age and gender of the visitors.

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Visitors counting

Filters

You can filter the information to be displayed with the following filters:

  • By a camera name

  • By a specified period

  • By a visitor age

  • By a visitor gender

  • By grouping

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The filters

Edit a case

To edit a case, select the Settings button when viewing an analytics case.

Introduce all necessary changes and select Save to save the changes.

You can edit all the previously specified settings, except for changing the analytics type in step 1.

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When you are managing a case and decide to remove a camera with recorded events, you are required to choose a specific method for the camera’s deletion.

Deleting a camera

  • Delete camera with saving events.

  • Delete camera and its events.

As a result of selecting the Delete with saving events option, all the events that were associated with this camera will be displayed in the analytics case. These events will be taken into account in a generated report, when displaying the list of events. It will be possible to navigate and view the archived event from the list of events.

If you select the Delete camera and its events option, all events that were associated with this camera will be completely deleted.

Generate a report

To generate a report, select the Generate report button.

Complete the opened form and select Submit.

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Generating a report

When the report is ready, you’ll see a notification with a link to download it to your device. Select the link, and the report will be downloaded in .XLXS file.

The report on the Visitor counting analytics case provides in-depth analytics of detections, including the following aspects:

  • Camera-level analyses: the number of detections and the percentage of the total number across all cameras.

  • Demographic data:

    • The number of detections for male and female, as well as their percentage of the total number.

    • Age groups (up to 18, 18-30, 30-45, 45-60, 60+).

  • Timeframe analysis – peak and off-peak times:

    • Periods with the maximum number of detections in the report (in the format HH:ММ:SS)

    • Periods with the minimum number of detections in the report (in the format HH:ММ:SS)

Stream settings

Selecting the Stream settings button opens the Analytics case status panel that contains additional information about the current case and its cameras.

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The Analytics case status

The following details are available for each camera added to the case:

  • A status of an analytics stream. When the analytics stream status is Active, the Pause button will be available.

  • An Analytics stream ID.

At the left bottom, you can find the status of the analytics case. You can pause an Active analytics case. As a result, all active analytics case streams of all the cameras of this case will be paused as well.

You can report issues on each or all the streams to the support team.

To report an issue on a specific stream:

  1. Select Complain on steam of the relevant stream.

  2. On the opened from, select the complaint reason:

  • Analytics events do not arrive. Analytics stream is inactive.

  • Analytics events do not arrive. Analytics stream is active.

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Complete the form

  1. Select Complain.

As a result, the complaint will be forwarded to the support team.

To report an issue for all the available streams:

  1. On the Analytics case status panel, select Complain on all streams.

  2. On the opened from, select the complaint reason:

  • Analytics events do not arrive. Analytics stream is inactive.

  • Analytics events do not arrive. Analytics stream is active.

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Select the reason

  1. Select Complain.

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