Widgets (Android, iOS)

Users of the mobile application can enjoy widgets for quick access to access points and video surveillance cameras. Widgets are compact UI elements, providing instant access to key app functions without a full app launch. They use minimal screen space to display important information and features, and support light and dark themes.

The widget options include:

Cameras – a widget to manage up to four cameras that are marked as Favorite. Available widgets for 1, 4, and 12 cameras.
Access points – a widget to manage 1 or 2 access points.

Using a widget requires the following:

An active sign-in to the mobile app on the mobile device
An active internet connection
An access point widget requires the user to have a device assigned that controls access to the premises

This documentation section provides a detailed overview of the capabilities of widgets for Android and iOS devices. For information on how to set up and use widgets, refer to the relevant subsections:

Android
iOS

Android

To add a widget, follow the steps:

Adding widgets to your mobile device can vary based on the specific device model. Generally, widget installation occurs directly on the home screen using one of the following methods:

Long-tap the screen and select the widget from the displayed widget selection window.
Long-tap the application icon.
Through the Widgets function available on your mobile device.

Select a widget type – access points or cameras with a relevant number of devices.
On the opened Widget settings, perform the actions:

Select a theme for a widget – light or dark.
Add a supported item relevant to the widget.

Widget creation can only be completed by adding at least one supported item relevant to the widget – either an access point or a camera.

To add an access point: select Choose access point and from the list, select relevant access points.

To add cameras: select Add cameras. The opened list will display cameras that are marked as Favorite in the app. Select relevant cameras.

To delete an added item from the widget, select the vertical ellipsis icon for this item and Delete.

If a camera is removed from the Favorite list in the app, this camera will automatically be removed from the widget.

Save introduced changes with the Save changes button.

The widget language is determined by both the device system language and the app language settings.

When using the widget with multiple languages, ensure consistent language settings across your mobile device and the app. This means that whenever you switch languages within the app, the corresponding language settings should also be applied to your mobile device. Maintaining this synchronization will guarantee that the widget is always displayed in the currently relevant language.

The following is a comprehensive guide on how to effectively use the widget.

Unlock an access point entrance by tapping its Lock button. Once the access is granted, a notification appears, the Lock button is highlighted in green.
Tapping any empty area on the widget automatically opens the app on the Access tab.

After tapping the Lock button, the system sends the open command to the devices associated with the access point in the following order:

BLE device
Intercom
Actuator devices (planned for future releases).

The system sends the command to each device in sequence until one device successfully executes it. If a device does not respond, the system automatically sends the command to the next device in the sequence.

Preview from cameras added to the widget.
Navigation to the camera player by tapping the camera icon.
Navigation to the app on the All cameras tab by tapping an empty area of the widget.

Multiple accounts in the mobile app

If the user who added the widget to the mobile device signs out of the mobile app, the widget displays the message Not authorized. Tapping the widget opens the mobile app to the sign-in screen.

If the user who added the widget to their mobile device logged out of the account and logged in to the application with a different account on the same device, then the widget:

Displays a message “Created by another user”.
Camera widget: tapping the widget launches the app and opens the tab selected by the user as the default, or the All Cameras tab if no default tab is set.
Access point widget: Tapping the widget launches the app and opens the Access section.

Editing the widget enables the user to perform the following actions:

Add and remove access points
Add and remove cameras
Change the widget theme

To edit the widget, follow the steps:

Long-tap the widget.
From the opened list, select Edit.
Introduce necessary changes.
Save changes.

Adjust size

To adjust the widget size, long-tap the widget, then drag its edge. To save the changes, select any empty space on the screen.

Widget resizing is available only for the following widgets:

Camera: 1x1
Access point: 1x1 and 3x2

To remove the widget, follow the steps:

Long-tap the widget.
From the opened list, select Remove.

iOS

The widget dynamically adjusts its visual theme (light or dark mode) to align with the device system-level display preferences.

Adding widgets to your mobile device can vary based on the specific device model. Generally, widget installation occurs directly on the home screen. To add a widget, follow the steps:

Long-tap the screen.
Select the Plus + icon at the top left of the screen.
Select the app in the opened window with widgets.
Select a relevant widget type to access intercoms or cameras, and Add widget. Once added, the widget will be visible on your home screen. You have the flexibility to add a relevant item now or configure it later by editing the widget.
Add an item to the widget based on its type – either for access points or cameras. To do this, long-tap the widget. From the opened list, select Edit widget.
In the window that opens, add items one by one to each cell by tapping Choose.

To add access points: from the opened list, select an item.
To add cameras: the opened list will display cameras that are marked as Favorite in the app. Select relevant cameras.

Removing a device involves replacing it. Tap the current device name in the widget settings and select the new device from the presented options.

Limitations for device addition and removal in the widget (due to iOS functionality):

Device duplication. The iOS platform allows for the multiple addition of the same device to the widget. This can result in duplicate entries appearing within the list of added devices. However, only a single instance of the duplicated device will be displayed on the actual widget. Users can resolve this by replacing the duplicate entries in the configuration list with other devices.
Direct removal of devices from the widget isn’t a supported function due to iOS limitations. To effectively remove a device from the widget's display, users must replace the existing entry with another device from the available list during widget editing.
Impact of the Favorite list. If a camera is removed from the Favorite list within the app, it will automatically cease to be displayed on the widget. However, the camera entry will persist in the widget list of added devices during widget editing. To remove it entirely from the widget's display, users must replace this entry with another device from the available list during the widget editing process.

Saving changes is automatic.

Group 2131327984 (2).png — Adding the camera widget

The widget language is determined by both the device system language and the app language settings.

The following is a comprehensive guide on how to effectively use the widget.

Unlock an access point entrance by tapping its Lock button. Once the access is granted, a notification appears, the Lock button is highlighted in green.
Tapping any empty area on the widget automatically opens the app on the Access tab.

After tapping the Lock button, the system sends the open command to the devices associated with the access point in the following order:

BLE device
Intercom
Actuator devices (planned for future releases).

Navigation to the camera player by tapping the camera icon.
Navigation to the app on the All cameras tab by tapping an empty area of the widget.

Multiple accounts in the mobile app

If the user who added the widget to their mobile device signs out of the app and then signs in with a different account on the same device, the following applies:

The user can access only the cameras available to the second account.
When editing the widget, the list displays all devices previously added to the widget, regardless of whether the currently signed-in user has access to those devices.
Changes made to the widget while using the first account remain saved and are displayed when switching to the second account.
Tapping the access point widget opens the app to the Access tab.

Editing the widget enables the user to perform the following actions:

Add and replace access points.
Add and replace cameras.
To adjust the size of a widget of the same type (for iOS 18 and later). To do this, in the widget editing mode, select the relevant widget template.
On iOS 18 and later, you can resize a widget display window by long-tapping it. Then, drag the border of the widget to your preferred dimensions. Finish by tapping Done, or let the changes save automatically. The system will then automatically adjust the number of displayed items to fit the new widget size.

To edit the widget, follow the steps:

Long-tap the widget.
From the opened list, select Edit.
Introduce necessary changes.
Changes are saved automatically.

To remove the widget, follow the steps:

Long-tap the widget.
From the opened list, select Remove.

Android

Add the widget

Manage a widget language

Widget capabilities

Access point widget capabilities

Camera widget capabilities

Multiple accounts in the mobile app

Edit the widget

Adjust size

Remove the widget

iOS

Add the widget

Manage a widget language

Widget capabilities

Access point widget capabilities

The camera widget capabilities

Multiple accounts in the mobile app

Edit the widget

Remove the widget