Licensing
The products are licensed in the following ways:
Offline
Online
Currently, online licensing is used to activate licenses. However, it is possible to perform the offline license activation.
Online licensing
Online licensing is performed via the License Management System.
The License Management System is a software license management system that enables you to:
Issue licenses.
Check licenses.
Check the following:
The license expiration.
The update expiration.
The technical support expiration.
Features of the License Management System
Reconnection to the license server
Applications send a request to validate the license and obtain the license parameters. If the license server is unavailable, the application attempts to reconnect to the license server.
If there is no connection to the license server, connection attempts are made:
For VMS and Analytics – every 24 hours. The total number of connections:
For VMS – three (3) times for the Administrator client; five (5) times for the web client.
For Analytics is three (3) times.
Upon completion of the connection cycle, the software is blocked, and the user receives the corresponding information message.
For Mediaserver – once. Next, the application will run for 30 minutes, after which will be blocked.
For more information about the license server messages in the user interfaces, see the License expiration. License server unavailability documentation page.
License verification
The flow of a license verification:
The application sends a request to validate the license and receive the license parameters.
The license server confirms the authenticity of the license and sends the data to the application.
The application applies the received data and displays an information message confirming a successful license activation.
If the license validity period is about to expire, the user receives a corresponding message.
If the license is invalid, the user receives a corresponding message. The application functionality is blocked while preserving all the settings and resources of the user.
For more information about license server messages in user interfaces, see the License expiration. License server unavailability documentation page.
Product licensing and license activation
You can find the detailed information about product licensing and license activation on the following documentation pages:
VMS:
Mediaserver:
Analytics:
Due to the availability of online licensing, users can always check the status of their license. For more information about license server messages in the user interfaces, see the License expiration. License server unavailability documentation page.
Offline licensing
Offline licensing is performed without the License Management System. We recommend to contact support if you would like to use offline licensing.