Intercom tree view

The Intercom tree section provides tools to organize intercoms into a hierarchical tree, add them to the system, and oversee their management.

The platform allows intercoms to be configured through one of two tree types. Administrators can select whichever structure best fits their requirements:

• System‑based tree. Created based on the customer’s address system (external system). Branches/locations are generated automatically when corresponding methods are received from the customer’s Billing or CMS systems.

• Custom tree. Branches are created manually by the administrator (as described below in this documentation section).

In the Intercom tree section, the intercom hierarchy is displayed. When you select a branch, the system shows the list of intercoms associated with the selected address.

Add a branch

The root (top-level) branch

To add a root (top-level) branch, select Add. This will display a form, where you enter a name for a new root branch.

The final location in the branch

To create a final location in the branch, select Branch of the house. When the Branch of the house setting is enabled, the creation of subbranches is unavailable. The intercom tree will display an additional House icon for such a branch. Intercoms can be added to the final location only.

Nested branches

To create nested branches:

1. Select the vertical ellipses icon of the root branch that isn’t the Branch of the house.

2. From the opened menu, select Add a branch.

3. Complete the opened form.

4. Repeat the process as many times as needed to create the required number of nested branches.

Rename a branch

To rename the branch, select the vertical ellipses icon next to the branch. From the opened menu, select Rename branch. In the panel that opens, enter a new name and Update to save changes.

Branch of the house

The Branch of the house toggle can be managed in edit mode only for non-home branches without sub-elements.

Delete a branch

Branches can be deleted only when they contain neither sub-branches nor intercoms.

To delete a branch, select it to call out context menu . From the menu, select Delete branch. Confirm the action.

Add an intercom

Intercoms can be added to the system in two ways: manually or automatically.

• Manual addition. Intercoms from Intersvyaz, Beward, Rubetek vendors.

• Automatic addition. Intercoms from the Sputnik vendor.

For details on how to add intercoms from various vendors, see the Add an intercom. Integration documentation section.

Intercoms in the House branch

The house branch features the list of added intercoms.

Intercom list supports sorting:

• By name

• By entrance type

• By vendor

• By creation date

• By update date

Search for intercoms:

• By name

• By address

• By UUID

Intercom list supports filtering:

• By entrance type (primary, additional, or any)

• By vendors

• By status

• By intercom creation period

To view and edit intercom settings, select a relevant row. This will redirect you to the intercom card.

Transfer an intercom to a different branch

You can transfer an intercom to a different branch.

To transfer an intercom to a different branch, select the vertical ellipses button (⋮) next to the relevant intercom. From the menu, select Transfer to branch. On the panel that opens, select the branch to transfer an intercom to and Move to branch.