Added intercoms. Add an intercom

Added intercom list

The Added section lists the intercoms added to the platform. From this section, administrators add and manage intercoms.

The intercom list is presented as a table with an overview of the main data on each intercom:

ID: unique identifier of the intercom in the system.

Device UUID: unique universal identifier of the intercom in the system.

Name (sortable): custom name of the intercom.

Vendor (sortable): manufacturer of the intercom.

Model: intercom model.

Entrance (sortable): entrance where the intercom is installed.

Entrance type: type of entrance served by the intercom:

  • Main entrance

  • Secondary entrance

  • Gate

Status: current intercom status in the system:

  • Installed

  • Not installed

  • Empty

  • Initializing

  • Powered off

SIP registration status:

  • Registered

  • Not registered

Network state:

  • Online

  • Offline

Access point (sortable): access point associated with the intercom.

Access point location (sortable): the location of the access point the intercom is associated with.

Created at (sortable): date and time when the intercom is created in the system.

Updated at (sortable): date and time of the most recent intercom update.

To view and edit the intercom settings, select a relevant row. This will redirect you to the intercom card.

Add an intercom

You can add a new intercom only if an available license includes the required licensing parameter.

Intercom control is accessible through the dedicated intercom card. While specific management features are vendor-dependent, this documentation section focuses on the base setup and universal functions common to all supported hardware.

Vendor-specific documentation for advanced integration and management is available upon request via our Contact Page.

Compatible vendors. We continuously update our list of supported hardware. For the most current list of compatible intercom vendors, please reach out via our Contact Page.

To add an intercom, follow these steps:

  1. Navigate VMS Administrator client > Devices > Intercoms > Added.

  2. On the Added intercoms panel, select Add intercom.

This will display the form to complete:

image 27 (12).png
Adding an intercom
  • Device type: when adding an intercom from the current section, the field is automatically prepopulated and cannot be edited. Cane be edited only when adding an intercom through an access point.

  • Name: custom name of the intercom.

  • Vendor: intercom vendor (manufacturer). For some vendors, the Model type field is also displayed to select the device model.

  • Location: location of the access point to associate with the intercom. The setting is disabled by default. Enabling the setting and filling in the fields at this stage is optional and can be done later. When enabled, the Location drop-down list becomes available and includes only locations with available access points. Enabling the Location setting also activates the Access point selection.

  • Access point: select an access point to associate the intercom. The list of access points includes only the access points where an intercom device can be added. For details on types of access points and their limitations, refer to the documentation section Add and unlink a device from an access point.

  • To edit network settings, enable Network settings. Additional fields appear. Filling in these fields at this stage is optional and can be done later.

    • IP address: IP address of the intercom.

    • Port: intercom port. Specify the value 80.

    • Protocol: connection protocol. Select http.

    • Login, Password: specify the relevant credentials to access the intercom web interface.

  1. Select Check intercom availability to check the availability of the intercom with the provided data. The availability check is also performed automatically when the Add intercom button is selected.

  2. Select Add intercom to complete the action. To cancel the action, select Cancel.

A successfully added device will be displayed in the list of added intercoms.

Another way to add a new intercom is to add it directly to the access point of the final location: Platform tree > Location with access points > Access control > Access point > Devices tab.

Search and filter

Search is carried out by:

  • ID

  • Device UUID

  • Name

  • Access point

  • Access point location

  • SIP server login

  • MAC address

  • Intercom IP address

  • Key number

Filter the list by:

  • Vendor

  • Model

  • Entrance type

  • Intercom status in the system

  • Intercom creation date range