The Intercom module
The VMS platform features a flexible integration framework that supports a wide range of third-party intercom systems, providing broad compatibility for diverse deployment scenarios. This allows for seamless audio-visual communication and access control within a single interface.
While specific management features are vendor-dependent, this section focuses on the base setup and universal functions common to all supported hardware.
Compatible vendors. We continuously update our list of supported hardware. For the most current list of compatible intercom vendors, please reach out via our Contact Page.
Vendor-specific documentation for advanced integration and management is available upon request via our Contact Page.
Intercom configuration is carried out in the Administrator interface > Devices section> Intercoms.
In this section the administrator can perform the following management actions
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Add and delete intercoms
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View the list of added and deleted intercoms
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Access the intercom card to view and edit settings
Intercoms are grouped in the sections:
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The Deleted section lists the deleted intercoms. Here, you can select the deleted intercom to view its settings details. Deleted intercoms are kept in the list up to 30 days from deletion.
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The Added section lists the intercoms added to the platform. From this section, administrators add and manage intercoms.
For a comprehensive guide on how to use the Intercom module, refer to the relevant documentation page.
For final users of intercoms, the intercom functionality is available on mobile devices with Android and iOS operating systems. For a comprehensive guide on how to use the intercom functionality on mobile devices, refer to the mobile app documentation section: Intercom.