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Links. Admin panel

Save each setting individually using its respective Save button.

In the Links section, you find the Links and Support Links tabs to manage your relevant settings.

Links

In the Links subsection, configure the settings:

  • Add a link to enable access to the system performance monitoring service page. When the link is added, it becomes available from the Monitoring section, provided the user has the necessary system access rights.

  • Add and enable mobile app store links to allow users to easily download the app.

    • Google play for Android devices.

    • App Store for iOS devices.

    • App Gallery for Huawei devices running Android.

Once configured, these download links will appear in two places in the web interface:

  • The Login page: accessible to all users before authenticating.

  • The Settings tab: accessible post-login by navigating to Settings > About the system.

To add a link:

  1. Enter a relevant URL in the corresponding field. If necessary, verify if the link properly works. For this, select the Link button. This will open a new browser tab for the link verification.

  2. Save the link by selecting Save below the corresponding field.

  3. To enable the added link, toggle its corresponding switch to the On position. To disable the link, set the switch to Off.

Reorder links in the list

To reorder links in the list, drag the icon image 169.png next to a link and drop it into the new position in the list. The new order is saved automatically and will reflect across the user interface right away.

On the Support links tab, the administrator configures the feedback methods (email, chat, phone, or social networks) for users to connect with technical support. The selected communication channels will be displayed across all user interfaces.

Each contact link features the following information:

  • Contac type: email, chat, phone, or social network name. It’s read only.

  • Field for entering the corresponding contact details, such as a phone number, email address, or other relevant information.

  • The Save button is active only when the contact field is completed.

  • The Activity toggle: Off by default. The toggle is unavailable if the contact field is empty. When enabled, the contact is displayed in the user interfaces.

  • Link: opens the link in a new browser tab so you can verify that the specified value is correct. The button is available only when the contact field is filled in.

  • The Drag handle: lets you change the order of contacts.

  • The Clear button: clears the field. It’s active only when the field contains a value.

To add a new support link

  1. Select a link type.

  2. Enter details.

  3. Select Save.

  4. Once the field is correctly filled, a Success message is displayed, enabling the activity toggle.

  5. You can use the Link action button to verify how the contact is displayed.

  6. Drag the toggle to On. The “Success” message will be displayed.

  7. The enabled communication channels will be displayed across all user interfaces in the Support section.

Reorder links in the list

To reorder links in the list, drag the icon image 169.png next to a link and drop it into the new position in the list. The new order is saved automatically and will reflect across the user interface right away.