Users can unlock an intercom door directly through the mobile app bypassing the need for an incoming call from the intercom system. This streamlined access is achieved by simply tapping the Open button.
The button is available to the users in the following cases:
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The intercom has the Active status.
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If the administrator enabled the Open the door from the mobile app option for this intercom.
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This user has the relevant permission to open the door through the mobile app.
The Open button is available in the mobile app interface:
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On the Access tab, from the access point card where the intercom is added. Select the Open button. On the image of the access point, an intercom device is identified with a special Intercom icon.
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On the Access tab, from the list of devices that are associated with the access point. Select the Open button for a relevant device.
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The Open button is available directly in the video player when viewing an intercom camera. Users can unlock the door while staying in the video viewing mode.
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From the Access point widget. Here, tap the Open button.
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When user selects Intercom information to navigate to the details about the intercom. This opens a panel, where users tap the context menu and select the button.