Remote over-the-air (OTA) updates for the Bridge device
The Bridge device supports remote over-the-air (OTA) updates. OTA (Over-the-Air) technology allows updating the device without physical access to the hardware.
The feature is available for both administrators and end users.
Administrators
Administrators have full control over the firmware repository and can initiate updates for selected Bridge devices. We have implemented a phased rollout mechanism with support for A/B testing of firmware updates, making the update process safer and more reliable. Instead of releasing a new firmware version to all devices at once, administrators can gradually enable access to the update for selected users only. This enables pilot testing in real-world operating environments, minimizing risks and ensuring system stability before a full-scale rollout. New firmware versions can be uploaded through the updated System > Clients and Licensing > Installation files section. Updating a specific Bridge device is initiated from the General information tab in the new Updates section of a Bridge card.
For a step-by-step guide, refer to the administrator documentation: Installation files and Bridge list.
Web application users
Web application users can manage the update process independently from the Bridge device profile. For this they navigate to the Devices tat > Bridges > Bridge in question. Under the General information tab, to update the device, users simply need to select the Update button. For detailed instructions, see the Bridges section in the web user documentation.