Once the Camera (Agent) is prepared and configured, the final step is to integrate it with the platform. The user can add the Camera (Agent) to the video surveillance system in one of the following ways: through the web client or using the mobile app on a smartphone. Select the appropriate tool and follow the step-by-step instructions:
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Platform web client: go to Devices > Cameras. For detailed instructions, see the Cameras (Agent) documentation section for web users.
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Mobile app: the user adds and manages the camera (Agent) in the video surveillance platform on the More > My devices > Cameras tab. For detailed instructions, see the Add Camera (Agent) documentation section for mobile app users.
If any questions occur during camera preparation or connection, see the Camera (Agent) device FAQ documentation page, which provides answers to the most common questions.
Connect Camera (Agent) by the administrator
The administrator can connect the Camera (Agent) to the video surveillance platform. This is possible only after the user provides the administrator with the Camera (Agent) MAC address or serial number. This scenario applies when the user contacts the support service or uses other available communication channels.