Administrator roles

The Administrator roles section lists all available roles. A role is a template of permissions that determines the administrator's access to various system functions.

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The Administrator roles section

Add a role

To create a role, follow the steps:

  1. Select the Add role button.

  2. On the page that opens:

  • Enter a role name.

  • The Individual access toggle is a setting that restricts an administrator's system rights.

    • On: the administrator can only view and manage data they created, along with data from their direct reports (users and sub-administrators lower in the hierarchy). All other data remains hidden. Actions within this accessible scope are still governed by the permissions set in the admin profile.

    • Off: the system operates in standard mode, providing access to all system data within the scope of assigned permissions.

    • Role-based logic. The status of this setting also depends on the roles the administrator is assigned. Automatic activation – if at least one assigned role has Individual access enabled, the setting will be turned on for that administrator. Automatic deactivation: If the setting is disabled across all assigned roles, it will remain off in the administrator's profile. Manual override: once roles are assigned, you retain the ability to manually toggle the setting on or off within the individual administrator's profile.

  • Specify access levels by selecting relevant ones in the list.

  1. To complete the role generation, select Create Role.

Individual access

The Individual access toggle is a setting that restricts an administrator's system rights. When it’s On, the administrator can only view and manage data they created, along with data from their direct reports (users and sub-administrators lower in the hierarchy).

Section in the admin interface

Accessible to the administrator

Cameras > Camera > Location > Logins tab

List of users created by the current administrator

Cameras > Camera > User actions tab

The lists and filters only populate with users and sub-administrators originated by the current administrator

Cameras > Camera > Analytics tab

Analytics streams created by users under the current administrator

Cameras > Archive video

Only video recordings created by the current administrator

Devices > Intercom tree > Intercom

The lists and filters only populate with users and sub-administrators originated by the current administrator

Devices > Bridge list

Only bridges activated by users under the current administrator

Devices > Camera list

Only Agent-cameras activated by users under the current administrator

Administration > Administrators

The list only populates with sub-administrators originated by the current administrator

Administration > Users > Users tab

The list only populates with users originated by the current administrator

Administration > Users > Subusers tab

The list only populates with subusers originated by the users under the current administrator

Analytics > Streams tab

The list only populates with streams and analytics events originated by the users under the current administrator

Analytics > Events tab

The list only populates with events of the analytics streams originated by the users under the current administrator

Reports > On users

The report includes only the users originated by the current administrator

Reports > About the system

The report includes only the users, subusers, instances (cameras with issue claims, claims) under the current administrator

Reports > User activity

The report includes only the users originated by the current administrator

Logging > User actions > Administrators


  • The table includes actions of the subadministrators originated by the current administrator

  • The Username filter includes subadministrators originated by the current administrator

Logging > User actions


  • The table includes actions of the users under the current administrator

  • The Username filter includes users under the current administrator

Complaints > Cameras > Selected camera


  • The table includes camera complaints from the users under the current administrator

  • Search is performed using the login and password of users managed by the current administrator

Complaints > Analytics > Cameras

  • The table includes camera analytics complaints from the users under the current administrator

  • Search is performed using the login and password of users managed by the current administrator

Access to the other sections (Provisioning, Documents, System Settings and others) falls under the granted access levels.

Edit a role

To edit a role, follow the steps:

  1. Select a corresponding entry in the table

  2. Introduce changes.

  3. Select Update.

If the edited role was previously assigned to an administrator, the introduced changes won’t be reflected in the administrator's profile. To modify the permission set for this administrator, reassign the role.