Logs

The Logs tab allows users to view and download local Bridge device logs. This information is essential for device diagnostics. If any issues, failures, or unexpected Bridge behavior occur, send the downloaded log file to technical support to help identify and resolve the cause of the problem.

View logs

The main tab area displays the current list of local device logs. The log helps users monitor the Bridge device status, diagnose errors, and track equipment processes.

For easier log analysis, the interface provides two text display modes:

  • Wrap – long system messages automatically continue on the next line when they reach the right edge of the window.

  • No wrap – each log entry remains on a single line. If the message exceeds the window width, the text extends beyond the visible area. Use horizontal scrolling to view the hidden part.

Download logs

The Download logs button downloads logs to the local computer. Logs are exported as a text file with the .txt extension.

The download function is available only when the Bridge device interface is accessed through a web browser.

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Update information

The Refresh button updates the current data displayed on the page by loading the latest saved parameters.