Intercom: platform features and capabilities on the platform

Intercom module capabilities on the VSaaS platform

Integration and supported equipment

  • Multivendor platform. The solution is built around proprietary intercom equipment, which is fully integrated with the platform and supports centralized configuration and management. The platform also supports integration with third-party SIP intercoms, allowing it to work with a wide range of equipment and support both modern IP infrastructure and existing intercom systems.

  • Integration with virtually any intercom panel or intercom system with an open API.

  • Open platform API. Intercom panel and intercom manufacturers can use the open API to integrate their equipment with the platform.

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Integration architecture for intercom panels and the platform

Configure and manage the intercom infrastructure

  • Flexible, detailed configuration of each intercom panel through the Administrator panel.

  • Automatic provisioning of intercom panels, including automatic creation of the location, instance, and intercom profile, followed by automatic service provisioning for the relevant users.

  • Replace an intercom panel using the platform without changing the existing provisioning settings.

  • Support synchronous operation of multiple intercom panels at a single entrance, for example, when an entrance has multiple doors.

  • Support control of an additional entrance door when a single intercom panel is used.

Support for access control devices and infrastructure

  • Support for various access control devices, including:

    • Electromagnetic locks

    • Electromechanical strikes

    • Electromechanical locks

    • Turnstiles

  • Support for various types of intercom panels:

    • Network intercom panels and intercom systems that use TCP/IP

    • Analog intercom panels with analog subscriber handsets connected to a TCP/IP network through intermediate devices

    • Hybrid intercom panels that support both TCP/IP network connectivity and analog subscriber handsets

  • Support for existing coordinate-matrix analog intercom networks.

  • Use of the existing intercom infrastructure at an entrance, including:

    • Cabling

    • Electric locks

    • Analog handsets installed in residents' apartments

    • Landline phones

Communication and access control

  • Receive calls from an intercom panel on a mobile device with the mobile app installed, a landline phone, or an analog handset in an apartment.

  • Make video calls to a mobile device with the mobile app installed.

  • Establish two-way voice communication between an intercom panel and subscribers through the mobile app or a landline phone using the standardized SIP 2.0 protocol.

  • Open a door, an additional gate, or a barrier gate using a DTMF signal from a landline phone.

  • Create temporary PIN codes for visitors.

  • Support various identification methods, including EM-Marine and MIFARE RFID keys and PIN codes.

  • Track and administer RFID keys for each apartment and automate key management using a desktop reader connected to the system administrator's computer.

  • Restrict live and archive video access for all intercom users or individual users.

Mobile app for users

The mobile app provides users with the following functionality:

  • Open the door when a call comes from an intercom panel.

  • Open the door at any time without an incoming call from an intercom panel.

  • Configure face recognition-based door opening using an uploaded photo.

  • Open the door for a specified period.

  • View call history for a selected period.

  • View live video and archive recordings from the intercom panel camera.

  • View the apartment visitor history.

  • View the event history.