The intercom system on the platform combines traditional and modern ways to open a door through an intercom, allowing users to choose the most convenient access method. Regardless of the selected method, the administrator must add the user to the apartment associated with the intercom to grant access.
The administrator manages user associations with an intercom from the device card. The required device can be accessed in one of the following ways:
-
Platform tree > Access control > Access point → Devices
-
Devices > Intercom > Added
For detailed instructions on managing intercom apartments and users, see the administrator documentation page Intercom: Apartments tab.
General and individual access settings. The administrator can configure access methods as general settings that apply to all intercom users or as individual settings for specific residents:
-
General settings apply to all intercom users and are configured on the General information tab. This tab also provides door opening methods, allowing users to choose the most convenient way to access the premises through the intercom:
-
Open the door using a physical chip key.
-
Open the door using a temporary code.
-
Open the door from the mobile app.
-
Open the door using face recognition.
-
For detailed instructions, see the administrator documentation page Intercom: General information tab.
-
Individual settings are configured for a specific resident in the card of the corresponding apartment on the Apartments tab. For detailed instructions on managing intercom apartments and users, see the administrator documentation page Intercom: Apartments tab.
Video analytics for intercoms
The intercom module in the video surveillance system uses Face recognition analytics to automatically open the door for authorized visitors. This provides contactless access without requiring keys or PIN codes.
The administrator configures the feature. Once configured, the administrator can use face recognition and manage reference photos from the Administrator panel, while users can upload photos of their guests through the mobile app to grant them access.
Configure face recognition
The administrator configures face recognition-based door opening in the intercom card on the following tabs:
-
General information. On this tab, the administrator enables By face recognition as a door opening method. Once enabled, additional face recognition settings become available on the Analytics tab. For more information, see the administrator documentation page Intercom: General information tab. The Photos for opening tab becomes available in the mobile app for users of this intercom, allowing them to manage access using face recognition. For more information, see below.
-
Analytics. On this tab, the administrator configures face recognition-based door opening settings and uploads reference photos.
-
Apartments. On this tab, the administrator configures face recognition-based access for users of individual apartments. For detailed instructions, see the administrator documentation page Intercom: Apartments tab.
Configure analytics in the mobile app. Once the administrator configures the intercom, users can manage access using face recognition in the mobile app. In the intercom settings, on the Photos for opening tab, users can upload photos of people who need access. The uploaded photos are used for face recognition and automatic door opening. For detailed instructions on working with images, see the mobile app user documentation page Photos for opening the door.