It is possible to programmatically replace an existing intercom panel with a new one from the same vendor while maintaining the intercom settings.
The function becomes available once a new panel is installed and properly configured.
While specific management features are vendor-dependent, this documentation section focuses on the base setup and universal functions common to all supported hardware.
Compatible vendors. We continuously update our list of supported hardware. For the most current list of compatible intercom vendors, please reach out via our Contact Page.
Vendor-specific documentation for advanced integration and management is available upon request via our Contact Page.
To replace a panel:
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From within the intercom card, select the Replace panel button.
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On the opened Replace intercom panel, complete the fields. By default, they are prefilled with the current intercom settings. You may keep the settings or specify new:
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Title
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IP address
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Port
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Protocol
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Login
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Password
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Select Replace to complete the action.
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Consequently, the system will automatically verify the availability of replacement for the panel. If replacement is available, the system will proceed with the replacement process. This ensures that the necessary components are updated as needed. You’ll be notified with the relevant notification.
Successful replacement of the panel with a connected intercom camera results in an automated URL update on the Mediaserver.