The Users section provides a comprehensive directory of all subscribers authorized to access camera feeds and system interfaces. To ensure precise access control, the VMS defines three distinct user categories:
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Users created in the customer's system. In the table, such users are marked as Created via billing.
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Users created by the VMS system administrator. In the table, such users are marked as Created by administrator. Such users are temporary, their access to the system is valid until the date specified by the administrator and can be limited functionally.
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Sub-users. Sub-users are created by the primary user via the VMS web interface.
Only administrator-created accounts possess the necessary permissions to manage sub-user accounts.
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The section includes two tabs:
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Users – a list of users created by the VMS system administrator and via billing.
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Sub-users – a list of all sub-users.
Search is performed in the following way:
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On the Users tab – by username and login.
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On the Sub-users tab – by name and login of a sub-user, by name and login of the user who added a sub-user.
To view a user card, select a relevant entry in the list.
Mass password reset
For centralized password management, the Reset password button is available at the top‑right corner of the Users page. This button enables simultaneous password resets for all administrator-created user accounts (system users).
Visibility of the Reset password button is controlled by the permission for the administrator Special users > Reset system user passwords.
Password reset behavior:
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After a password reset, users are redirected to the login page to enter a new password.
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If any users are logged in at the time of the reset, they are forcibly signed out and redirected to the login page to re‑authenticate.